DON SZUKALA
Floral City, FL • 352‑842‑6713 • dszuka7@gmail.com
PROFESSIONAL SUMMARY
Customer‑focused professional with strong communication skills, multitasking ability, and experience in service, instruction, and operations. Known for empathy, reliability, and the ability to connect with people from all backgrounds. Driven by faith, discipline, and a commitment to excellence.
CORE SKILLS
Customer Relations • Multitasking • Scheduling • Documentation • Problem‑Solving • Windows/Android/Linux • HTML • Classroom Instruction
EXPERIENCE
Federal Bureau of Prisons — Forrest City Low, AR
Instructor | 2024–2026
Taught Money Smart, Drug Awareness, and Business 101
Created lesson plans for diverse learning levels
Maintained accurate records and structured classroom environments
Built trust, communication, and positive engagement with students
Dezbox Consulting — Oakland Park, FL
Customer Service & Project Support | 2015–2023
Delivered face‑to‑face customer service
Developed websites and mobile apps for small businesses
Managed timelines, invoicing, and vendor relations
Balanced multiple projects with accuracy and professionalism
IAT Legacy Corp — Plantation, FL
Home Engineer | 2010–2011
Managed scheduling, errands, and daily operations
Maintained organization and structure in a fast‑paced environment
Handled logistics and time‑sensitive tasks with reliability
EDUCATION
Ashford University — Associate’s Degree, Business Management (2009–2011)
Cattaraugus Central High School — High School Diploma (2000)